Terms and Conditions

Terms and conditions for High Roller Hotel

Welcome to High Roller Hotel, your premier destination for luxury accommodations and exciting casino gaming. We are thrilled to have you as our guest and want to ensure that your stay with us is both enjoyable and memorable. Please take a moment to review our terms and conditions, as they outline the expectations and guidelines for your stay at our casino hotel.

General Policies:

• Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in and late check-out requests are subject to availability and additional charges.
• Guests must be at least 21 years of age to book a room and participate in casino gaming activities.
• A valid government-issued photo ID and credit card are required at check-in for incidentals and security purposes.
• All room rates are subject to applicable taxes and fees.
• Smoking is prohibited in all guest rooms and indoor public areas. A cleaning fee will be charged for smoking violations.
• Pets are not allowed on the property, with the exception of service animals.
• Illegal activities, including but not limited to gambling underage, are strictly prohibited on hotel premises.

Room Reservations:

• Room reservations must be guaranteed with a valid credit card at the time of booking.
• Cancellations must be made at least 72 hours before the scheduled arrival date to avoid penalty charges.
• No-shows will be charged the full amount of the reservation.
• Room rates are based on double occupancy. Additional charges may apply for extra guests in the room.
• Room upgrades are subject to availability and additional charges.

Gaming Club Gaming:

• High Roller Hotel offers a variety of casino gaming options, including slot machines, table games, and poker rooms. Guests must adhere to all rules and regulations set forth by the casino.
• Gaming Club hours may vary and are subject to change without notice.
• Guests are responsible for managing their gambling activities and are encouraged to gamble responsibly.
• High Roller Hotel is not liable for any losses incurred by guests while participating in casino gaming activities.

Amenities and Services:

• Our hotel offers a range of amenities and services to enhance your stay, including a fitness center, swimming pool, spa, and dining options. Additional charges may apply for certain amenities.
• Guests are responsible for any damages caused to hotel property, including but not limited to furniture, fixtures, and amenities.
• Lost or stolen items should be reported to hotel staff immediately. High Roller Hotel is not liable for lost or stolen belongings.

Privacy Policy:

• High Roller Hotel respects the privacy of our guests and is committed to protecting their personal information. We will not disclose any personal data to third parties without consent, except as required by law.
• By providing your contact information at check-in, you agree to receive promotional offers and updates from High Roller Hotel. You may opt-out of these communications at any time.

Liability:

• High Roller Hotel is not liable for any injuries, damages, or losses incurred by guests during their stay, including but not limited to accidents, theft, or property damage.
• Guests are responsible for their personal safety and security while on hotel premises.

By booking a room at High Roller Hotel, you agree to abide by the terms and conditions outlined above. We hope that your stay with us is enjoyable and that you have a fantastic gaming experience at our casino. If you have any questions or concerns, please don't hesitate to contact our front desk staff for assistance. Thank you for choosing High Roller Hotel for your next casino getaway.