Privacy Policy

Privacy Policy for High Roller Hotel

At High Roller Hotel, we take the privacy and security of our guests very seriously. This privacy policy outlines how we collect, use, and protect the personal information of our guests and website visitors. By using our services, you agree to the terms of this privacy policy.

1. Information we collect:

When you make a reservation at High Roller Hotel, we collect personal information such as your name, email address, phone number, and payment information. We may also collect information about your preferences and special requests to ensure that your stay with us is enjoyable.

When you visit our website, we may collect information about your IP address, browser type, and pages visited. This information helps us improve our website and provide a better user experience for our guests.

We may also collect information from third-party sources, such as travel agencies or booking platforms, to assist with your reservation and ensure a seamless check-in process.

2. How we use your information:

We use the personal information we collect to process your reservation, communicate with you about your stay, and provide a personalized experience during your visit to High Roller Hotel. We may also use your information to send you promotional offers and updates about our services, with your consent.

The information we collect from website visitors helps us improve our website and tailor our marketing efforts to better meet the needs of our guests. We may also use this information to analyze trends and track the effectiveness of our advertising campaigns.

3. Sharing your information:

We may share your personal information with trusted third parties, such as payment processors and service providers, to assist with your reservation and enhance your experience at High Roller Hotel. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also share your information with law enforcement agencies or government authorities if required by law or to protect the rights, property, or safety of High Roller Hotel, our guests, or the public.

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

4. Data security:

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technology to secure data transmissions and storing information on secure servers.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we will continue to update our security protocols to protect your information to the best of our ability.

5. Cookies and tracking technologies:

We use cookies and other tracking technologies on our website to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device and help us personalize your experience on our website.

You have the option to disable cookies in your web browser settings, but this may limit your access to certain features on our website. By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this privacy policy.

6. Children's privacy:

High Roller Hotel is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children, and if we discover that we have inadvertently collected information from a child, we will delete it immediately.

7. Changes to this privacy policy:

High Roller Hotel reserves the right to update this privacy policy at any time without prior notice. We will post the updated policy on our website with the effective date. It is your responsibility to review this policy periodically to stay informed about how we collect and use your information.

8. Contact us:

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at [email protected] Our customer service team will be happy to assist you and address any issues you may have.

By using the services of High Roller Hotel, you acknowledge that you have read and agreed to this privacy policy. Thank you for choosing High Roller Hotel for your accommodation needs. We look forward to welcoming you as our guest and providing you with a memorable experience.